Shipping policy
Shipping Policy – Scents N Gallery
Thank you for shopping with Scents N Gallery.
We are committed to delivering your favorite fragrances safely and on time across Pakistan.
1. Shipping Locations
We currently deliver all over Pakistan.
2. Order Processing Time
- All orders are processed within 1–2 working days after confirmation.
- Orders placed on Sunday or public holidays will be processed on the next working day.
3. Delivery Time
Estimated delivery times:
- Major Cities: 2–4 working days
- Other Cities / Remote Areas: 3–6 working days
Delivery time may vary due to weather, courier delays, or high order volume.
4. Shipping Charges
- Standard Shipping: Rs. ___ (fill your amount, e.g., 200)
- Free Shipping: On orders above Rs. ___ (optional, if you offer)
5. Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or WhatsApp so you can track your parcel.
6. Delivery Attempts
Our courier partner will attempt delivery 2 times.
If the parcel is not received, it may be returned to us.
7. Incorrect Address
Please make sure your shipping details are correct.
Scents N Gallery is not responsible for delays or losses caused by incorrect addresses.
8. Delays
While we aim to deliver on time, delays can occur due to:
- Weather conditions
- Courier issues
- Public holidays
- High demand periods
We appreciate your patience in such cases.
9. Contact Us
If you have any questions about shipping, feel free to contact us:
WhatsApp: [Your Number]
Email: [Your Email]