Shipping policy

Shipping Policy – Scents N Gallery

Thank you for shopping with Scents N Gallery.
We are committed to delivering your favorite fragrances safely and on time across Pakistan.

1. Shipping Locations

We currently deliver all over Pakistan.

2. Order Processing Time

  • All orders are processed within 1–2 working days after confirmation.
  • Orders placed on Sunday or public holidays will be processed on the next working day.

3. Delivery Time

Estimated delivery times:

  • Major Cities: 2–4 working days
  • Other Cities / Remote Areas: 3–6 working days

Delivery time may vary due to weather, courier delays, or high order volume.

4. Shipping Charges

  • Standard Shipping: Rs. ___ (fill your amount, e.g., 200)
  • Free Shipping: On orders above Rs. ___ (optional, if you offer)

5. Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or WhatsApp so you can track your parcel.

6. Delivery Attempts

Our courier partner will attempt delivery 2 times.
If the parcel is not received, it may be returned to us.

7. Incorrect Address

Please make sure your shipping details are correct.
Scents N Gallery is not responsible for delays or losses caused by incorrect addresses.

8. Delays

While we aim to deliver on time, delays can occur due to:

  • Weather conditions
  • Courier issues
  • Public holidays
  • High demand periods

We appreciate your patience in such cases.

9. Contact Us

If you have any questions about shipping, feel free to contact us:

WhatsApp: [Your Number]
Email: [Your Email]